About the Role

XTIX is seeking a client-focused and results-driven Account Manager to join our team. In this role, you will be the primary point of contact for our clients, ensuring their success with XTIX’s ticketing solutions while identifying opportunities to grow their accounts. You will play a key role in maintaining strong relationships, driving revenue growth, and contributing to XTIX’s expansion.

Key Responsibilities

Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients, including event organizers, promoters, and distributors. Act as the main point of contact for client inquiries, ensuring timely and effective resolution of issues.

Account Growth: Identify opportunities to upsell and cross-sell XTIX’s ticketing solutions, such as analytics tools and marketing services. Develop tailored strategies to help clients maximize ticket sales and optimize their use of the XTIX platform.

Client Success: Ensure clients are fully onboarded and trained on XTIX’s platform. Monitor client performance and provide data-driven insights to help them achieve their goals.

Collaboration: Work closely with internal teams, including sales, marketing, product, and technical support, to ensure seamless service delivery and client satisfaction. Provide feedback to the product team to help shape future platform enhancements.

Representation: Represent XTIX at industry events, trade shows, and networking opportunities to strengthen client relationships and promote the brand.

Requirements

Experience: Minimum of 3-5 years in account management, client success, or sales within the events, entertainment, or ticketing industry. Proven track record of managing client relationships and driving account growth.

Market Knowledge: Deep understanding of the entertainment and events market, including key players, trends, and challenges.

Skills: Exceptional communication, negotiation, and interpersonal skills. Strong problem-solving abilities and a client-first mindset. Ability to manage multiple accounts and prioritize effectively.

Languages: Fluency in English and the local language is mandatory.

Adaptability: Self-motivated, proactive, and able to thrive in a fast-paced, remote work environment.

What We Offer

Flexible Work: Enjoy the freedom to work remotely while staying connected with a global, collaborative team.

Growth Potential: Be part of a rapidly growing company with opportunities to make a significant impact in a key market.

Competitive Package: Attractive salary, performance-based bonuses, and benefits tailored to the role.

Global Collaboration: Work alongside a diverse, talented team across different time zones, united by shared goals and values.

About XTIX

XTIX is a leading ticketing platform and Global Distribution System (GDS) that empowers event organizers and ticket distributors to sell tickets directly through their platforms. With operations in Indonesia, the UK, and Cyprus, XTIX is transforming the way events and tickets are managed globally.

Our remote-first culture fosters collaboration, innovation, and respect across borders. Join XTIX to play a key role in shaping the future of the ticketing industry!

Apply Now

If you’re a client-focused professional with a passion for the entertainment industry and a knack for building strong relationships, we want to hear from you! Apply now to join XTIX and help us revolutionize the ticketing landscape.

Contact for your applications:

Email: max@xtix.ai

Telegram: @romanovsk

LI: Max Romanovsky