XTIX for fans
Experiences that turn long-lasting memories
Buy in a few clicks, keep the tickets in your phone, transfer one to a friend, and get support in plain language. The price you see at the start is the price you pay.
Events you'll love
Your Event Companion
Every event at your fingertips, with recommendations based on what you love.
Pick Your Perfect Spot
Choose the tickets that suit you best, select your ideal view and secure your spot hassle-free.
Transparent Pricing
No hidden fees or tricky terms. Just clear, upfront pricing so you know exactly what you're paying.
Enjoy your experience. From start to finish.
Every moment is no-hassle. From ticket purchase to post-show memories, XTIX ensures a smooth, secure, and stress-free journey for every fan.
Made for Fans
We know what matters most, an effortless experience designed by fans, for fans.
Secure Ticketing
Your tickets are truly yours. Our system ensures safe and verified access to every event.
Always Here for You
Our Care Center supports you every step of the way, before, during and after the event, and answers in three minutes on average.
Fan support, in plain language
I want to return my ticket. How can I do that?
Ticket returns depend on the event organiser's policy. Check your event page for refund options or contact our support team through the XTIX Care Center for assistance.
I didn't receive my ticket, but the payment has gone through. What should I do?
If your ticket hasn't arrived, first check your email's spam or promotions folder. If it's still missing, contact our support team for help.
How can I find out if my event has been rescheduled?
You'll receive an email notification if your event is rescheduled.
Can I get my refund on a different card?
Refunds are typically issued to the original payment method. If you need to request a refund to a different card, please contact support to check if it's possible.
What's the refund deadline?
Refund deadlines vary by event, so check your event's refund policy for details.
What if I lose my ticket?
Your ticket is safely stored in your XTIX account. You can always retrieve it from your email.
Are there any hidden fees when buying tickets?
No! XTIX offers transparent pricing. What you see is what you pay. No hidden fees, no surprises.
Always here for you
Find your next show
Browse live events on the XTIX marketplace, or head to your account to pull up tickets you already bought.