XTIX For FANS

Experiences that turn
long-lasting memories

Explore Events You’ll Love

Explore unforgettable live shows with upfront pricing and no surprises. XTIX makes finding and booking your next experience seamless — so you can focus on making memories.

Your Event Companion. Our app brings every event to your fingertips, showing recommendations based on what you love.

Pick Your Perfect Spot. Choose the tickets that suit you best—select your ideal view and secure your spot hassle-free.

Transparent Pricing. No hidden fees 
or tricky terms—just clear, upfront pricing so you know exactly what you’re paying.

Enjoy Your Experience. From Start to Finish

Every moment is no-hassle. From ticket purchase to post-show memories, XTIX ensures a smooth, secure, and stress-free journey for every fan.

Made for Fans. We know what matters most — an effortless experience designed by fans, for fans.

Questions and Answers

I want to return my ticket. How can I do that?
Ticket returns depend on the event organiser’s policy. Check your event page for refund options or contact our support team through the XTIX Care Center for assistance.
I didn’t receive my ticket, but the payment has gone through. What should I do?
If your ticket hasn’t arrived, first check your email’s spam or promotions folder. If it’s still missing, contact our support team for help.
How can I find out if my event has been rescheduled?
You’ll receive an email notification if your event is rescheduled.
Can I get my refund on a different card?
Refunds are typically issued to the original payment method. If you need to request a refund to a different card, please contact support to check if it’s possible.
What’s the refund deadline?
Refund deadlines vary by event, so check your event’s refund policy for details.
What if I lose my ticket?
Your ticket is safely stored in your XTIX account. You can always retrieve it from your email.
Are there any hidden fees when buying tickets?
No! XTIX offers transparent pricing—what you see is what you pay. No hidden fees, no surprises.