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Effective Date: 7Apr2026
This Cookies Policy (“Policy”) explains how XTIX uses cookies and similar technologies on our websites, including https://xtix.ai (the Organizer dashboard and ticketing service) and https://xtix.live (the Fan-facing event discovery and ticket purchase marketplace), as well as our mobile applications (collectively, the “Platform”). This Policy is part of our Privacy Policy, available at: https://xtix.ai/documents/privacy-policy.
XTIX operates through two registered entities:
· XTIX LIMITED (UK), 92 Station Lane, Hornchurch, Essex RM12 6LX, United Kingdom (Company number: 10942020)
· XTIX LIMITED (Cyprus), Agias Zonis 12, AGIA ZONI CENTER, 4th floor, Flat/Office 404, 3027 Limassol, Cyprus (Registration No. HE647235)
· PT PMA XTIX Teknologi Cerdas, Jalan Raya Semat Nomor 17B, Bali, 80363, Indonesia (Registration No. 2002250109075)
By continuing to use the Platform, you consent to the use of cookies as described in this Policy, subject to your cookie preferences.
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website operators.
Essential for the proper functioning of our Platform and cannot be disabled. These cookies enable core functionality such as security, session management, and accessibility.
Enable enhanced functionality and personalization features such as remembering your preferences, language settings, and login status.
Help us understand how users interact with our Platform, which pages are visited most often, and how users navigate between pages. We use the following analytics services:
We use Google Tag Manager (GTM) to manage and deploy analytics and marketing tags on both https://xtix.ai and https://xtix.live. GTM itself does not collect personal data, but it facilitates the loading of other tags (such as GA4 and advertising pixels) that may collect data as described in this Policy.
Used to deliver targeted advertisements and measure the effectiveness of advertising campaigns. These cookies may be set by third-party advertising platforms through our Platform.
We may also use event-level tracking (such as view_event_page, begin_checkout, purchase) through GA4 and Meta Pixel to understand how Fans interact with event pages and the ticket purchase flow on https://xtix.live. These events may include non-personally-identifiable information such as event ID, ticket type, and transaction value.
We use CookieYes as our cookie consent management platform on both https://xtix.ai and https://xtix.live. When you first visit our Platform, a cookie consent banner will appear allowing you to:
· Accept all cookies
· Reject non-essential cookies
· Customize your cookie preferences by category (Functional, Analytics, Advertising)
Your consent preferences are stored in a cookie set by CookieYes and will be remembered for subsequent visits. You can change your preferences at any time by clicking the cookie settings link in the website footer.
You can also configure your browser to refuse all or some cookies, or to alert you when cookies are being set. Please note that disabling cookies may affect the usability of our Platform.
Instructions for managing cookies in popular browsers: - Google Chrome - Mozilla Firefox - Apple Safari - Microsoft Edge
Some cookies on our Platform are set by third-party services. We do not control the use of these cookies. The following third parties may set cookies when you use our Platform:
· Google (Analytics, Tag Manager) — Google Privacy Policy
· Meta (Facebook Pixel) — Meta Privacy Policy
· CookieYes (Consent Management) — CookieYes Privacy Policy
Some browsers offer a “Do Not Track” (DNT) signal. Our Platform currently does not respond to DNT signals, but you can manage your cookie preferences using the CookieYes consent tool or your browser settings.
We reserve the right to update this Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.
If you have questions about our use of cookies, please contact us at: [email protected]
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